Privacy Policy

1 Introduction

Welcome to fb772. We operate an online casino and sportsbook platform accessible at fb772.net, designed for Filipino players and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). This Privacy Policy sets out in clear terms how fb772 collects, processes, stores, shares, and protects the personal information you provide to us when you register an account, use our platform, or interact with our customer support team.

fb772 takes the privacy of its players seriously. Whether you're placing a bet on the PBA from Manila, spinning JILI slots from Cebu, or playing live baccarat from Davao, the same data protection standards apply to every registered player on our platform regardless of their location within the Philippines.

This policy applies to all personal data processed by fb772 in connection with the services we offer, including sports betting, live casino, slots, bingo, and any related services made available through the fb772 platform. It covers data collected through our website, any mobile-optimized version of the platform, and communications you exchange with our support team.

Please read this policy carefully in its entirety. It is part of your overall agreement with fb772 alongside our Terms & Conditions and Responsible Gaming Policy. If you do not agree with how fb772 processes personal data as described in this policy, you should not create or continue to use an fb772 account.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, fb772 acts as the Personal Information Controller (PIC) in respect of the personal data we collect from players and visitors to our platform.

As a Personal Information Controller, fb772 determines the purposes and means by which your personal data is collected and processed. This means fb772 is responsible for ensuring that all data processing activities comply with the requirements of the Data Privacy Act, the National Privacy Commission's (NPC) issuances, and applicable PAGCOR regulatory requirements.

Certain service providers engaged by fb772 — such as payment processors, identity verification providers, and platform infrastructure partners — act as Personal Information Processors (PIP) under our instruction. All such processors are contractually bound to handle your data only in accordance with fb772's documented instructions and applicable Philippine law.

3 Data We Collect

fb772 collects personal data from you directly (when you provide it during registration or support interactions) and automatically (through your use of the platform). The categories of personal data we collect include:

Identity & Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth and age verification information
• Nationality and country of residence
• Username chosen at registration
• Gender (where voluntarily provided)

Contact Data

• Email address (primary contact and account verification)
• Mobile phone number registered to your account
• Residential address (collected during KYC verification)

Identity Verification (KYC) Data

• Copies of government-issued ID documents (e.g., PhilSys National ID, passport, driver's license, SSS card, GSIS card, PRC ID, UMID)
• Selfie or live photograph submitted for facial verification
• Proof of address documents where required for enhanced due diligence

Financial Data

• Deposit and withdrawal transaction history within the fb772 wallet
• GCash or PayMaya mobile number used for transactions
• Bank account name and number used for bank transfer withdrawals (BPI, BDO, Metrobank)
• Visa/Mastercard card type and last four digits (full card numbers are not stored by fb772)
• Transaction amounts, dates, and reference numbers

Gaming & Activity Data

• Full betting and gaming history across all verticals (sports, casino, slots, bingo)
• Game session durations, bet amounts, and outcomes
• Bonus offers claimed and wagering requirement progress
• Responsible gaming tool settings and usage (deposit limits, self-exclusion status)

Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Login timestamps and session duration data
• Cookie identifiers and similar tracking technologies (see Section 8)

Communications Data

• Records of live chat conversations with fb772 support agents
• Email correspondence with the fb772 team
• Feedback and survey responses submitted voluntarily

4 How We Collect Your Data

fb772 collects your personal data through the following methods:

• Direct registration: When you create an fb772 account, you provide your name, email, date of birth, and contact details directly through the registration form.
• KYC submission: When you upload identity documents to verify your account or complete enhanced due diligence requirements, that data is collected and processed by our verification partners.
• Transactions: Every deposit and withdrawal you make generates transaction records that are automatically collected and linked to your account.
• Platform usage: Your in-platform activity — bets placed, games played, promotions claimed — is automatically logged in our systems as part of normal platform operation.
• Cookies and tracking: When you browse fb772.net, cookies and similar technologies automatically collect technical and behavioral data about your session. See Section 8 for full details.
• Customer support interactions: When you contact our live chat or email support, the content of those interactions is recorded and linked to your account for quality assurance and dispute resolution purposes.
• Third-party verification: Our identity verification and anti-fraud partners may provide additional data points to supplement the information you directly provide, solely for the purpose of verifying your identity and protecting the platform from fraud.

5 How We Use Your Data

fb772 uses your personal data for the following specific purposes. We do not use your data for any purpose beyond what is listed here without first obtaining your explicit consent or as otherwise required by Philippine law.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, fb772 must have a lawful basis for each category of personal data processing. The legal bases on which fb772 relies are:

• Contractual necessity: The majority of data processing by fb772 is necessary for the performance of your contract with us — i.e., to provide you with the gaming services you have registered for. This includes account management, transaction processing, KYC verification, and game delivery.
• Legal obligation: fb772 is required by Philippine law — including the PAGCOR regulatory framework, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself — to process certain categories of data. This includes KYC verification, AML transaction monitoring, and regulatory reporting to PAGCOR.
• Legitimate interests: fb772 processes certain technical and security data based on its legitimate interest in protecting the platform from fraud, unauthorized access, and abuse, provided that these interests do not override your privacy rights.
• Consent: Where fb772 wishes to send you promotional communications, offer personalized content, or process data beyond what is strictly necessary for the contract, we will request your explicit consent. You may withdraw this consent at any time by contacting our support team or updating your account communication preferences.

7 Data Sharing & Disclosure

fb772 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Data is shared only in the following strictly controlled circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard — shared only to the extent necessary to process your requested transactions.
• Identity verification providers: Third-party KYC and facial verification services engaged by fb772 to verify your identity and age in compliance with PAGCOR requirements.
• Anti-fraud and AML screening services: Specialized service providers that assist fb772 in identifying suspicious transactions and complying with Anti-Money Laundering Act obligations.
• PAGCOR and Philippine regulatory authorities: As a PAGCOR-regulated operator, fb772 is legally obligated to provide certain player and transaction data to PAGCOR upon request or as part of routine compliance reporting. fb772 may also be required to disclose data to the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), or law enforcement authorities under valid legal process.
• Platform infrastructure and hosting providers: Cloud and server infrastructure providers that host the fb772 platform and store data on fb772's behalf under strict data processing agreements.
• Game providers: JILI, Pragmatic Play, PG Soft, Habanero, and other game software providers may receive limited technical session data necessary to deliver their games within the fb772 platform. These providers do not receive your financial or KYC data.

8 Cookies & Tracking Technologies

fb772 uses cookies and similar technologies (such as local storage and session tokens) on its platform. A cookie is a small text file stored on your device by your browser when you visit fb772.net. Cookies allow the platform to recognize your device, remember your session preferences, and improve your overall experience.

fb772 uses the following categories of cookies:

• Strictly necessary cookies: These are essential for the platform to function. They include session authentication tokens that keep you logged in during a gaming session, security cookies that protect against cross-site request forgery, and load balancing cookies. You cannot opt out of strictly necessary cookies as they are required for the platform to operate.
• Functional cookies: These cookies remember your preferences on the platform, such as your preferred language, last game played, and responsible gaming reminder settings. They improve your experience but are not strictly essential.
• Analytics cookies: fb772 uses anonymized analytics to understand how players navigate and use the platform in aggregate. This data is used internally to improve performance, identify technical issues, and prioritize feature development. No personally identifiable information is included in analytics data shared externally.

fb772 does not use third-party advertising or retargeting cookies. We do not share behavioral data from cookies with advertising networks or social media platforms.

You can control cookie settings through your browser's privacy preferences. Note that disabling functional cookies may affect certain features of the fb772 platform, and disabling strictly necessary cookies may prevent you from logging in or using the platform at all.

9 Data Retention

fb772 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, fb772 will securely delete or anonymize your personal data so that it can no longer be linked to you as an individual. Where data must be retained beyond the standard period due to an ongoing legal dispute, regulatory investigation, or court order, fb772 will notify you of this where legally permitted to do so.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data fb772 holds about you:

• Right to be informed: You have the right to be informed about how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data fb772 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data fb772 holds about you. You can update most account details directly from your fb772 account settings, or by contacting our support team.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful. Note that fb772 may be unable to fulfill erasure requests in full where retention is required by PAGCOR regulations or Philippine law.
• Right to object: You have the right to object to processing of your personal data where fb772 relies on legitimate interests as the legal basis, or where data is used for direct marketing purposes.
• Right to data portability: Where technically feasible, you have the right to receive a copy of the personal data you have provided to fb772 in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe fb772 has handled your personal data unlawfully. The NPC can be reached at privacy.gov.ph.

To exercise any of these rights, please contact the fb772 Data Protection Officer using the contact details in Section 15. We will respond to all verified data rights requests within 15 business days in accordance with NPC guidelines. We may need to verify your identity before processing your request.

11 Data Security

fb772 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and the fb772 platform is encrypted using TLS 1.2 or higher. Look for the padlock icon in your browser's address bar when accessing fb772.net.
• Encryption at rest: Sensitive personal data — including KYC documents and financial records — is encrypted at rest in fb772's data storage infrastructure.
• Access controls: Access to personal data within fb772's systems is restricted on a strict need-to-know basis. Only authorized staff with a legitimate operational reason can access player data, and all such access is logged and audited.
• PCI-DSS compliant payment handling: fb772 does not store full payment card numbers on its own servers. Card payment data is handled exclusively by PCI-DSS compliant payment processors.
• Two-factor authentication: fb772 supports and encourages the use of two-factor authentication (2FA) on player accounts as an additional layer of security against unauthorized access.
• Regular security assessments: fb772's platform undergoes regular security testing and vulnerability assessments as part of our ongoing security management program.
• Staff training: All fb772 staff who handle personal data receive regular training on data protection obligations under Philippine law and fb772's internal data handling policies.

While fb772 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, fb772 will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

12 Children & Minors

fb772 is strictly an adult gaming platform. Access is limited to individuals who are at least 21 years of age, in compliance with PAGCOR regulations governing online gaming in the Philippines. fb772 does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step in the fb772 registration and KYC process. Any account found to have been registered by a person under 21 years of age will be immediately closed, and any personal data collected from that individual will be securely deleted, except where retention is required for the purpose of reporting the incident to PAGCOR or Philippine law enforcement as required by law.

13 International Data Transfers

fb772 primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including certain cloud infrastructure, identity verification, and game provider partners — may be located or operate servers in other countries, which may result in your data being transferred outside of the Philippines.

Where such international transfers occur, fb772 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards include contractual data protection clauses that impose equivalent data protection standards on the recipient, and where applicable, assessments of the adequacy of data protection in the recipient jurisdiction conducted in line with NPC guidance.

fb772 does not transfer personal data to jurisdictions that are recognized as providing inadequate data protection without implementing additional contractual and technical safeguards to compensate for the difference in protection standards.

14 Updates to This Policy

fb772 reserves the right to update or revise this Privacy Policy at any time to reflect changes in Philippine law or NPC guidance, updates to PAGCOR regulatory requirements, changes to the data we collect or the purposes for which we use it, or improvements in our data protection practices. The "Last Updated" date at the top of this page will be revised whenever material changes are made.

When we make significant changes to this Privacy Policy, we will notify registered players via email to the address registered on their fb772 account, and through a prominent notice on the platform. For minor clarifications or non-material updates, we will simply update the page without individual notification.

Your continued use of the fb772 platform after any updates to this Privacy Policy have been published and notified to you constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should stop using the platform and may request account closure and withdrawal of your remaining balance in accordance with our Terms & Conditions.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fb772 handles your personal data, please contact the fb772 Data Protection Officer using the following details:

• Email: [email protected]
• Response time: Within 24 hours for general queries; within 15 business days for formal data rights requests
• Live support: Available 24/7 via the Support page

For complaints that remain unresolved after contacting fb772, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.

fb772 is committed to resolving all privacy-related concerns promptly and fairly. We take every data rights request and privacy complaint seriously, and all formal requests are logged, tracked, and escalated to our Data Protection Officer for review and action.